I have a mystery, that you need to solve for me…
I shop at a local Tesco Express, near where I work, and a few weeks ago, went to buy a container of hot chocolate, a well known brand, for our parent/toddler group coffee time. I went to the self service check out, and put my basket of shopping through the machine (those machines are awful, by the way, I am sure they make more work and save less time, but that’s another rant for another day!) and when I put the tub of hot chocolate through the scanner, the machine beeped at me, and told me I had to get “authorisation” to purchase it. The shop assistant came over and cleared it, but when I asked him why hot chocolate needed to be authorised, he smiled at me, shrugged and walked away. I was a little puzzled, and must admit I did check the container to see what ingredients were in it that apparently meant I needed to be cleared to buy it, but went about my day. I figured it was probably an error with the machine.
However, the next week, I went again to buy the same product and when I went to the shelf, I see the sign, you can make out that it says “products in this area are security protected ” Really, they aren’t. There are no security tags, and when the shop assistant came to check when I bought it, they didn’t disable any tags and it is apparently only the hot chocolate that is a concern. Like I said, I have bought that coffee and it doesn’t cause issues at the til. Is there someone shoplifting large quantities of hot chocolate where I work perhaps??
I would like to point out that ONLY the hot chocolate is deemed to be something that needs to be authorised, the expensive coffee products below and next to it, which I also buy, do not. I again asked the shop assistant, and he either could not, or would not explain. He just said “store policy”!
So, because I am curious, I tweeted you on Twitter and asked you and got the response back that you had no idea. I also generally asked social media, and the responses varied from “maybe people are snorting it?” to “perhaps it’s because of the cocoa shortage, and they are restricting what people buy?” to “maybe it’s hallucinogenic if drunk in large quantities?” but no real answer.
So, I went to various supermarkets, big ones and small ones, local to me, who sell more amounts of the same brand, including your own bigger stores locally and NONE of them have restricted the hot chocolate. I even asked some of the staff and they had no idea why it would be restricted. I even took photos… (I know, I need to get a life!)
So, dear Tesco, I am DYING of curiosity, and really want to know, why one small Tesco near me, won’t allow me to purchase hot chocolate without authorisation? I am sure there is a jolly good reason (or at least I hope so) and I look forward to finding out what it is….?
Yours, frequent buyer of hot chocolate that so far hasn’t made me high, happier or thinner, so I can’t figure out what makes it a restricted item….
If you are reading this and know the answer, please do enlighten me! 😉